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TIAA is a specialist provider of internal audit, assurance, advisory, and consultancy services to the public and not-for-profit sectors, with a strong and established focus on security management, protective security, organisational resilience, governance, and risk management. Through its dedicated Security Advisory function, TIAA supports organisations in identifying, assessing, managing, and mitigating a broad spectrum of security threats and risks, helping to safeguard people, assets, information, infrastructure, services, and reputation.
Drawing on extensive experience across the NHS, local government, higher education, emergency services, housing, cultural institutions, and other public sector organisations, TIAA delivers independent and expert-led security consultancy that aligns with recognised national standards, legislative requirements, and best practice guidance. The team works closely with Boards, Executive Directors, Security Management Specialists, Estates and Facilities teams, Risk Managers, and operational leaders to strengthen security governance, improve organisational maturity, and embed effective security management arrangements.
TIAA’s Security Advisory services encompass strategic, operational, and tactical support across a wide range of security disciplines, including physical security, protective security, workplace violence and aggression reduction, fraud prevention, counter terrorism preparedness, business continuity, crisis management, emergency planning, and organisational resilience. The organisation provides comprehensive reviews, audits, benchmarking exercises, maturity assessments, and independent assurance activities designed to evaluate the effectiveness of existing security controls and identify opportunities for improvement.
A significant element of TIAA’s work involves protective security and threat preparedness, supporting organisations to understand and respond to evolving threats from terrorism, organised criminality, protest activity, insider threats, serious violence, and hostile actors. This includes Counter Terrorism Protective Security Preparedness assessments, implementation of proportionate protective security measures, vulnerability assessments, hostile reconnaissance awareness, threat and risk analysis, and support in meeting the requirements associated with Martyn’s Law (Protect Duty). TIAA assists organisations in developing robust protective security frameworks that enhance preparedness, response capability, and resilience to terrorist incidents and other security-related emergencies.
TIAA also provides specialist expertise in safeguarding heritage assets and combating heritage and cultural property crime. This includes security reviews of museums, galleries, libraries, archives, historic sites, places of worship, and cultural institutions, focusing on the protection of valuable collections, culturally significant assets, and historic infrastructure. Support includes threat and vulnerability assessments, security strategy development, theft prevention measures, collection protection planning, recovery arrangements, and advice on mitigating risks associated with organised criminal activity targeting heritage and cultural property.
Within healthcare settings, TIAA has extensive expertise in NHS Security Management and works closely with Trusts and Integrated Care Systems to enhance violence prevention and reduction strategies, investigate security incidents, review Local Security Management arrangements, improve staff safety, and strengthen compliance with NHS security standards and expectations. The organisation supports the development of security management plans, violence and aggression reduction initiatives, incident reporting frameworks, and intelligence-led approaches to security risk management.
The advisory team delivers comprehensive security risk assessments covering people, premises, critical infrastructure, information assets, key services, and organisational processes. These assessments inform the development of proportionate mitigations, investment decisions, and long-term security strategies designed to support operational continuity and organisational objectives. TIAA also undertakes security incident reviews, post-incident analysis, lessons-learned exercises, and independent investigations to help organisations strengthen controls and prevent recurrence.
In addition, TIAA supports organisations with crisis management, emergency preparedness, business continuity, and resilience planning. Services include the development and review of crisis management frameworks, business continuity arrangements, incident response plans, command and control structures, tabletop exercises, and organisational resilience assessments. These activities help clients prepare for, respond to, and recover from disruptive events while maintaining essential services and protecting stakeholders.
A core strength of TIAA’s Security Advisory service is its focus on developing security culture, governance, and professional capability. The organisation supports Boards and senior leadership teams in understanding their security responsibilities, establishing effective governance arrangements, defining accountability structures, and promoting a culture in which security considerations are integrated into strategic decision-making. This includes the delivery of awareness programmes, executive briefings, policy development, training, mentoring, and professional support for security practitioners and management teams.
TIAA also works collaboratively with Security Management Specialists, professional security networks, law enforcement partners, counter terrorism agencies, national protective security stakeholders, and regulatory bodies to promote best practice and drive continuous improvement across the sector. Through independent assurance, strategic consultancy, and operational support, TIAA contributes to the development of safer, more secure, and more resilient organisations while supporting the ongoing professionalisation of security management throughout the UK public and not-for-profit sectors.
Website: https://www.tiaa.co.uk/