Salary £56k + excellent benefits
The Role
This is an In-House role, and as Security Duty Manager you will effectively manage a large team of security officers in order to protect the interests, business, assets and well-being of company. You will support the company in providing a secure and resilient place for people, customers and the public. Duties include:
* Responsibility for the operational management and deployment of the Security Department working as part of a roster covering 24/7 shifts.
* Threat assessment
* Manage, develop and mentor the Control Room Managers, Security Coordinators and Security Supervisors.
* Manage incidents promptly and effectively, including liaising with Emergency Services and other stake- holders where relevant.
* Ensure the Security Department operational and administrative policies, procedures and instructions are complied with by security personnel.
* Manage and monitor performance of security staff, ensuring high standards at all times.
* Ensure team members are sufficiently trained.
* Deployment of security personnel.
* Provide such reports and data related to the activity, inputs and outputs of the Security Department.
* Quality assurance programme
* Deal promptly and effectively with complaints and advise the Head of Security of the outcome and actions taken.
* Create effective emergency and contingency plans.
* Undertake the investigation of criminal, disciplinary and other matters.
* Represent the Security Department at meetings.
* Maintain a close working relationship with Directors, Heads of Department and Building Managers and provide support and advice on security matters, when appropriate or required.
* Manage those aspects of the Security Department Human Resources Strategy as directed, in particular those relating appraisals, absence management, supervision, retention of staff, discipline, grievances and welfare.
* Staff development
* Implement and ensure compliance with Health and Safety policies and procedures.
* Responsibility for the control, security and use of company assets ensuring any losses, damage or significant wear and tear are notified, recorded and rectified.
* Provide a daily briefing of events and incidents in the past 24 hours highlighting any relevant forthcoming issues at daily meetings.
* Act as the senior Company representative for all incidents outside of normal working hours, liaising with appropriate Managers/ Directors as necessary.
* Carry out any other reasonable duties or requests from time to time by the Director Group Security and Resilience, Head of Security or Deputy.
* Deputise for the Head of Security or Deputy when required.
The Person:
* Proven experience of excellent leadership skills and effectively managing, motivating and developing large teams within a relevant or similar industry such as. the Police, Military or Security industry
* Effective Personnel management with experience of dealing with performance, discipline and welfare issues
* Experience of making sound decisions under pressure
* Experience of managing multiple incidents and prioritising effectively
* Innovative and proactive thinker with strong negotiation skills
* Ability to write concise and comprehensive reports
* Capable of implementing strategy and development of policy and procedures
* Experience of conducting investigations
* Able to demonstrate understanding of security aspects in commercially driven and customer orientated business
* Must be flexible and diplomatic, with ability to constructively challenge existing practices
* Excellent communication and interpersonal skills, experienced at delivering briefings/presentations to operational personnel
* Working knowledge of all Microsoft packages
* Prepared to work flexible and varied hours including Public Holidays as part of a shift system
Contact Karen at: kmuneton@ssr-personnel.com